Frequently Asked Questions
We have tried to answer most of the questions we are most frequently asked below – if there’s anything else you’d like to know, please don’t hesitate to get in touch – our friendly team are here to help.
Cars
Our fleet changes frequently and are usually under 1 year old and
Vans & Lorries
Our fleet is rotated regularly and are usually under 5 years old.
Cars
If you exceed 200 miles per day there is a charge of 10p per mile thereafter.
Vans
If you exceed 250 miles per day there is a charge of 10p per mile thereafter.
Lorries
Unlimited Mileage.
*The mileage allowed is per day so if you hire a van for 7 days you would have 1,750 miles included, anything after this is 10p per mile.
If you would like to take a vehicle outside the UK please give us a call for a quote.
We do not permit vehicles to be taken outside the UK without prior arrangement. We require two weeks’ notice.
Vehicles are to be returned in the same condition you take them with. Pets are not allowed in our vehicles, we will charge, at our discretion if any pet hair etc is found.
Cars
Generally if you hire a car for a week or more we can arrange delivery within a 10 mile radius of Carterton, subject to availability; If you are local and need a car delivering to you always give us a call, we will help where we can. Please phone to see if this is possible.
Vans & Lorries
We do not offer delivery or collection, they need to be picked up and returned to Ventura Park site.
All vehicles are covered if you breakdown, details are shown on your rental agreement.
All vehicles are serviced within manufactures guidelines.
A one-day hire is pick up from 08.30am and return anytime the same night, we do an after hours return that we run through on collection.
If you have an accident please take as much information as you can from other parties involved and inform us as soon as possible.
Please go to our driver requirements page.
Cars
Need to be returned with the same level of fuel as you take them away with.
Vans & Lorries
Come with a full tank of diesel and need to be returned full. If you do not refuel we charge £25.00 plus the cost of the diesel.
If you get a parking or speeding fine, or London congestion penalty charge or similar come through for you, we will charge £15.00 plus VAT.
We take payment upfront before you drive away by credit or debit card.
If you are arriving on a flight into RAF Brize Norton you will need to contact us to make your payment before you arrive.
Cars
If you exceed 200 miles per day there is a charge of 10p per mile thereafter.
Vans
If you exceed 250 miles per day there is a charge of 10p per mile thereafter.
Lorries
Unlimited Mileage.
*The mileage allowed is per day so if you hire a van for 7 days you would have 1,750 miles included, anything after this is 10p per mile.
Cars
Need to be returned with the same level of fuel as you take them away with.
Vans & Lorries
Come with a full tank of diesel and need to be returned full. If you do not refuel we charge £25.00 plus the cost of the diesel.
All vehicles are covered if you breakdown, details are shown on your rental agreement.
If you have an accident please take as much information as you can from other parties involved and inform us as soon as possible.
Please go to our driver requirements page.
Vehicles are to be returned in the same condition you take them with. Pets are not allowed in our vehicles, we will charge, at our discretion if any pet hair etc is found.
All vehicles are serviced within manufactures guidelines.
Cars
Our fleet changes frequently and are usually under 1 year old and
Vans & Lorries
Our fleet is rotated regularly and are usually under 5 years old.
Cars
Generally if you hire a car for a week or more we can arrange delivery within a 10 mile radius of Carterton, subject to availability; If you are local and need a car delivering to you always give us a call, we will help where we can. Please phone to see if this is possible.
Vans & Lorries
We do not offer delivery or collection, they need to be picked up and returned to Ventura Park site.
We take payment upfront before you drive away by credit or debit card.
If you are arriving on a flight into RAF Brize Norton you will need to contact us to make your payment before you arrive.
If you get a parking or speeding fine, or London congestion penalty charge or similar come through for you, we will charge £15.00 plus VAT.
A one-day hire is pick up from 08.30am and return anytime the same night, we do an after hours return that we run through on collection.
why choose us?
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OPEN SEVEN DAYS
Open 7 days a week by appointment
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NO NONSENSE FEES
The price you see is the price you pay - clear, fair pricing.
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Maintenance
Our vehicles are maintained to the highest standards
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EASY CRITERIA
Just be aged between 21 and 75 with a full driving license*
*You must have held a full driving licence for more than 2 years and have no more than 6 points on your licence (if you do have more than 6 points or a serious endorsement please contact us as we may be able to do a referral to our insurance company to accept you to drive, this must be done in office hours, in advance of rental). Payment is by credit or debit card and there is a deposit of £200 for vans, £250 for the V6 and £200 for cars. All drivers need to provide a licence check www.gov.uk/view-driving-license. Bring along a second form of ID such as a bank statement or utility bill
The JSVR Difference
MEET AND GREET
We have an office at RAF Brize Norton where we can meet incoming flights for customers who have booked with us.
RENTAL VEHICLES
We offer great vehicles and service, with a very competitive daily and weekly rate for both business and personal use.
QUALITY USED CARS
Occasionally fleet vehicles come up for renewal and represent very good value for money, contact us for more information.